Terms of Service

These terms are between you and R7AD, a sole proprietorship in Markham, Ontario, Canada, the operator of EvoViral. By creating an account or subscribing, you agree to them. If you sign in with Google or Apple, their terms apply to that sign-in as well. If you use EvoViral for a business, you confirm you can bind that business to these terms. You must be at least 16 years old (or the age of majority where you live, if higher).

EvoViral lets you build comment, direct-message and chat automations and automatic replies for connected social accounts. Public comment replies run on Instagram, Facebook, TikTok, Threads and YouTube; Google Business review replies run on Google Business; direct messages run on Instagram, Facebook, WhatsApp, Bluesky and Telegram; publishing runs on X, Bluesky, Telegram, Google Business and the supported social networks (WhatsApp is messaging-only). EvoViral works by connecting to the platforms through our infrastructure provider (Postproxy) using the authorizations you grant. You need a business or creator account on any platform that requires one, and you must have the right to use and authorize every account you connect.

You also remain responsible for your own compliance with the terms of every platform you connect (Instagram, Facebook, TikTok, Threads, YouTube, X, Bluesky, Telegram, Google Business and WhatsApp), including messaging rules and rate limits. EvoViral respects these limits by design, and may pause activity that platforms reject or that would violate their rules.

EvoViral is an independent service. It is not affiliated with, endorsed by or sponsored by Instagram, Meta, TikTok or any other social platform; platform names are used only to describe what you connect.

• Plans are billed monthly or annually in USD through Stripe after a 14-day free trial. The trial needs no card, and billing never starts automatically.
• Subscriptions renew automatically until cancelled. You can cancel any time in Billing; your plan stays active until the end of the paid period.
• Each plan includes fair-use limits (connected accounts, automations, message volume) described at checkout and in the app. We will warn you before enforcing a limit, and we do not charge surprise overage fees.
• If a paid plan is not right for you, request a full refund within 30 days of a charge — see our Refunds & cancellation policy. Outside that policy we do not automatically refund unused partial periods.

You agree not to use EvoViral to:

• send spam, bulk unsolicited messages, or content that violates platform rules or the law;
• mislead people about who is messaging them;
• infringe anyone’s rights, or process anyone’s data unlawfully;
• add links or media that are illegal, fraudulent, deceptive, malicious, phishing, malware, or that infringe someone else’s rights;
• probe, overload or disrupt the service, or resell it without our written agreement.

We may suspend or end accounts that break these rules, with notice where practical.

You keep ownership of the content you put into EvoViral (messages, links, keywords, posts and media). You give us the permission needed to process it — including conversation data that flows through your automations — only to run the service for you, as described in our Privacy Policy.

You are responsible for every link and media file you add. That includes the destination, the offer or claim it makes, your right to use the image or video, and whether the link or media complies with the law and with the rules of the platform you send it on. Do not add links or media that are illegal, fraudulent, deceptive, malicious, phishing, malware, or that infringe someone else’s rights.

We do not verify, endorse or monitor third-party destinations. A link preview is generated automatically from metadata the destination publishes; it is not a statement that the destination is safe or lawful. Third-party sites and platforms have their own terms and privacy practices.

You agree to indemnify and hold R7AD harmless from claims, losses or costs arising from links, media or messages you add, or from your use of EvoViral in breach of these terms or applicable law.

When you connect an Instagram, Facebook, TikTok, Threads, YouTube, X, Bluesky, Telegram, Google Business or WhatsApp account you confirm that you own it or are authorized to manage it, and that you have the right to grant the access the connection requests. Before the connection starts, we record your confirmation — including the exact wording you accepted — so there is a clear record of who authorized what, and when.

By connecting an account you authorize us — and the infrastructure partner that provides the platform APIs (listed in the Privacy Policy, §4) — to access and process the comments and messages addressed to that account, to read the aggregate performance metrics shown on Analytics, and to send replies on your behalf, strictly to run the features you enable. You can withdraw this permission at any time by disconnecting the account; processing for it stops immediately.

EvoViral is provided “as is.” We work to keep it fast and reliable but we do not promise uninterrupted service, and platform-side changes, outages or restrictions (for example, a platform limiting messaging) are outside our control. We are not liable for indirect damages; our total liability is limited to the fees you paid us in the three months before a claim. Nothing in these terms limits rights you have under consumer protection law.

You can stop using EvoViral and delete your account at any time (Settings → Account). We may suspend or end your access for material breaches (like non-payment or abuse). When the agreement ends, your automations stop and we handle your data as described in the Privacy Policy.

We may update these terms; material changes will be announced in the app or by email before they take effect. These terms are governed by the laws of Ontario, Canada. Questions: contact our support desk.